Privacy Policy

This Privacy Policy governs the manner in which MCQ Instruments collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.mcqinst.com website (“Site”). This privacy policy applies to the Site and all products and services offered by MCQ Instruments.

 

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number…

 

HOW WE COLLECT PERSONAL INFORMATION

The collection of personal information is directly related to your navigation on our website or services associated with our website. We also collect those information when you provide them to us via a contact form, ask a question on the chat, subscribe to our newsletter, submit any feedback, or when you buy our services.

 

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.

Details of the information collected:

  1. Your IP address or proxy server IP addresses
  2. Domain name you requested
  3. Name of your internet service provider is sometimes captured depending on the configuration of your ISP connection
  4. Date and time of your visit to the website
  5. Length of your session
  6. Pages which you have accessed
  7. Number of times you access our site within any month
  8. Website which referred you to our sites
  9. Your operating system

HOW WE USE COLLECTED INFORMATION

MCQ Instruments collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

HOW WE KEEP YOUR PERSONAL INFORMATION SECURE

We do not share any personal information and on some occasion a hard copy is kept. Personal information that we store is protected by security and access controls, it may include on the future username and password authentication, two-factor authentication, and data encryption where appropriate.

In case you are a User in the European Economic Area, for the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a “data controller” of your personal information.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the MCQ Instruments services, you can request that we erase your personal information and close your account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY

MCQ Instruments has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page, We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

MCQ Instruments, effective date 25 May 2018.